Frequently Asked Questions
What is the Minimum Order Quantity (MOQ)?
The MOQ is normally 1pcs, though the exact quantity depends on the specific product.
Do you provide customized products (OEM/ODM)?
Sure! We provide professional OEM & ODM services. Custom logos are applied according to the actual product requirements.
How long does it take to receive a sample?
We offer samples for a fee plus shipping. You will typically receive the sample within approximately 15 working days after payment is confirmed.
How do you ensure product quality?
Quality control is our priority. Every production process has a dedicated QC. Upon completion, we provide photos or videos for your final inspection.
What is the estimated delivery time for an order?
It generally takes 10-25 days to complete an order. The exact timeline depends on the actual order quantity.
What happens if products are damaged during shipping?
Our shipping agency ensures the safety of goods. If damage occurs, they are held responsible. For minor issues, we will assist with compensation or replacement parts.